Bryant brought dealers from across North America together for the first ever Bryant Factory Authorized Dealer (BFAD) National Meeting, marking a new chapter in how the brand engages and supports its dealer network. Bryant is a part of Carrier Global Corporation, global leader in intelligent climate and energy solutions.
The inaugural BFAD National Meeting centered on open dialogue, hands-on learning, and direct dealer input. Across the multiday event, attendees took part in immersive training, interactive mainstage sessions, and candid feedback discussions, reinforcing Bryant’s commitment to listening to its dealers and building what’s next together.
Training was a central focus of the event, with structured sessions designed to build technical and operational expertise. Over two days, 158 students from 94 companies representing 25 distributorships completed more than 1,600 hours of instructor-led training across 13 classes. The sessions delivered practical, actionable insights to help dealers strengthen technical expertise, improve efficiency, and better serve customers in their local markets.
The meeting also included a meaningful brand moment with the return of the Bryant Pup, unveiled on the mainstage as a symbol of trust, dependability, and the hardworking spirit that has defined Bryant for more than a century.
A cornerstone of the event was the awards celebration, recognizing standout Bryant dealers for excellence in performance, leadership, customer experience, and community impact. Honors such as Dealer of the Year, the Charles Bryant Award, and the Pinnacle Award celebrate businesses that consistently bring Bryant’s Whatever It Takes philosophy to life.
2026 Bryant Dealer of the Year
Flow-Tech Plumbing and Heating (Columbia City, IN) – Recognized for its exceptional commitment to customer satisfaction, operational excellence, and brand leadership.
2026 Charles Bryant Award Recipients
- Air Tech Heating (Fond du Lac, WI) – Honored for long-standing loyalty to the Bryant brand and deep community involvement.
- HVAC Services Unlimited (Salisbury, MD) – Recognized for excellence in customer care, technical expertise, and business leadership.
2026 Pinnacle Award Recipients
The Pinnacle Award recognizes dealers who have achieved sustained excellence by earning their fifth Medal of Excellence (MOE) Award:
- Family Heating & Air (Pensacola, FL)
- The Weather Changers (Denver, CO)
In addition to these top honors, Bryant recognized 18 Medals of Excellence recipients and 80 Circle of Champions nationwide for their dedication to quality, professionalism, and continuous improvement.
“This first Bryant Factory Authorized Dealer National Meeting represents more than a new event, it reflects how our dealer network is evolving,” said Nick Arch, Vice President and General Manager, Residential HVAC Solutions at Bryant. “Our dealers are the heart of the Bryant brand and bringing them together strengthens the relationships that will carry us forward.”
For more information about Bryant and its award-winning dealers, visit https://www.bryant.com.
About Bryant Heating & Cooling Systems
Bryant has been dedicated to delivering the highest quality in customer comfort and satisfaction since 1904. In addition to its best-in-class network of distributors and dealers, Bryant offers exceptional reliability and energy efficiency through an extensive line of durable heating and cooling products. Bryant is a part of Carrier Global Corporation, global leader in intelligent climate and energy solutions that matter for people and our planet for generations to come. For more information, visit www.bryant.com or follow Bryant Home Comfort on Facebook.
