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In the 38 years I have been consulting with and coaching small business owners, one of the most difficult things I’ve ever had to do … Read more
Your employees should share in the results of their efforts. Some will want time off. Most will want a monetary reward. How do you create a … Read more
Last post I gave you the history and reason for the space race to the moon. This post I give you the 8 questions you … Read more
If you are like me, you don’t want your business to “crash and burn” like the early rocket experiments. Scientists eventually got it right. They … Read more
Once you determine how much financial information you are willing to share with the potential manager, focus on the management issues of responsibility, authority, and … Read more
1. You can’t be friends with the employees who work with you. This is probably the toughest lesson to learn. Teach the new manager that … Read more
Your 2025 marketing plan is actually two parts: a: defining your true customer base b: marketing to those customer segments. Defining your customer base Mike … Read more
“I hired a bookkeeper. Now I don’t have to worry about the books anymore.” Theft often happens when you stop paying attention to the financial part … Read more
“Our gross margin is 60%. We’re doing really well.” “What costs do you have in direct costs?” “Just labor and equipment.” “You’re missing a lot of … Read more
Many HVAC contractors believe that they should price their maintenance plans with the first system at the “regular price” and the second, third, etc. system … Read more
