How to Say No and Preserve the Relationship – Part 2 – by Ruth King
I’ve been a fan of Rick Houcek for years and subscribe to his weekly email. Recently he wrote the 14 ways to say no – nicely. With … Read more
I’ve been a fan of Rick Houcek for years and subscribe to his weekly email. Recently he wrote the 14 ways to say no – nicely. With … Read more
“Our warranty costs are eating our lunch!” “What’s going on?” “There’s a recall from the manufacturer and we have to install a new part. The manufacturer … Read more
If you pay an employee for 2,080 hours a year (not including overtime) then you have to account for the number of hours that are … Read more